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Publications / Case Studies

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Operations improvement based on requirements of future business for a leading caterer in the service industry

Increasing regional and national competition forced our client to improve its IT to retain the high quality of services. Arthur D. Little’s assignment was the optimization of the IT to meet the client’s objectives for service quality and competitiveness.

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Devolvement of a franchisee agreement for a Quick Service Restaurant

Our client was looking to better standardize their Uniform Franchise Offering Circular (UFOC) and subsequently standardize their franchise agreements. The challenge for Arthur D. Little was to support this effort to better align the multiple restaurant organizations.

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Development of a supply chain assessment for a hair care franchise operator

Our client operated more than 1,000 outlets in the United States and faced reduced corporate control over the supply chain. Arthur D. Little was engaged to develop a detailed recommendation to increase corporate control over the supply chain for distribution of private label and national brand products.

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Implemented Project Management in e-commerce for consumer goods companies

The challenge was to create a central system and organization to standardize and facilitate product information sharing and master data alignment among manufacturers and retailers of various industries (starting with Consumer Goods). The system would have to be open to all players active in the Belgian industries and based on EDI and Web technologies.

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Management of the build-up of a new production plant for the market leader in distribution and retailing

After primarily outsourcing all solutions along the flow of goods, the client decided after a snapshot- study by Arthur D. Little to insource two activities into a single operation.

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Sales Excellence

Dealer Risk Assessment and Contingency Plan Development

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Business model innovation for realignment of automotive industry

Development of an innovative solution for urban mobility

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CO2 and sustainability

Development of a CO2 strategy for worldwide leading automotive OEM

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Global Mining and Construction Manufacturer Develops Leading-Edge Product Portfolio Strategy

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World Leading Appliance Manufacturer Upgrades its Innovation Management Capabilities

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